Legal requests
This page explains how CoParentNotes responds to subpoenas, court orders, and other law-enforcement or legal requests for user data.
Scope
This policy covers subpoenas, court orders, search warrants, and other formal requests from courts, law enforcement, or opposing parties in litigation, seeking case data or account information about a user of CoParentNotes.
What we require
We require valid legal process before we produce any user data — a properly issued subpoena, court order, warrant, or equivalent, served through the correct channel. We review every request individually. We do not produce data in response to an informal ask, and we do not produce data just because someone claims authority to request it.
Notice to users
Where the law permits it, we notify the affected user before we disclose anything, so they have a chance to respond, narrow the request, or object through their own counsel before we produce anything.
Sometimes the law itself prevents us from giving that notice — for example, a sealed order or an accompanying non-disclosure requirement. When we're legally barred from notifying a user, we comply with that restriction, and we notify the user afterward once we're permitted to, if we're ever permitted to.
Minimum-necessary production
When we do produce data, we produce only what is responsive to the valid legal process we received — not a user's full case history by default, and not more than what the request actually covers.
Internal authorization & logging
No production of user data happens without sign-off from a designated legal/security officer inside the company. Every request we receive, and every production we make in response to one, is logged.
Preservation requests
If we receive a valid legal preservation demand for a user's data, we preserve the data covered by that demand as it exists at the time we receive it, so it remains available if a subpoena or court order follows. A preservation request on its own does not result in any data being disclosed to the requester.
Reality note
CoParentNotes is server-backed: we store case data on our own servers so you can reach your record from any device. That means data we hold can be compelled from us through valid legal process, and we cannot promise otherwise. Our Data Practices page explains this in more detail.
How to serve legal process
Send subpoenas, court orders, and other legal requests to legal@coparentnotes.com. Formal service instructions — including where to send process by mail and how to reach us for expedited or emergency requests — can be provided on request.